If you want to have a look at our privacy policy
please look here.
Please read and understand the following terms and
conditions as they are binding for all ticket purchases.
By purchasing the ticket, you ("Ticket Holder")
agree to be bound by the Terms and Conditions of sale specified
herein and any other provision as may be specified from time to
time by Houdini's Escape Room Experience Ltd ("Houdini's Escape
Room Experience Owner") or Licensee (" Venue Owner").
The Houdini's Escape Room Experience Ltd Owner /
Venue Owner, their agents or employees shall not be liable for any
death, personal injury, loss, damage however caused while in the
venue, location or place related to Houdini's Escape Room
Experience Game ("Site") nor are they liable for any complaints,
claims, refunds, or exchange for any reason, including without
limitation, cancellation or postponement of the Houdini's Escape
Room Experience Game.
Booking fees and handling fees shall not be
refundable.
Any refunds shall be made only at Houdini's Escape
Room Experience management's discretion.
Tickets are sold subject to the following
conditions:
(1) You have expressly agreed to participate,
join, enter, use, play and/or access to Houdini's Escape Room
Experience Games at your sole risk. To the fullest extent
permissible by applicable law, Houdini's Escape Room Experience
Owner / Venue Owner disclaims all warranties, express or implied,
including but not limited to, implied warranties, merchantability
or fitness for the operation of the Houdini's Escape Room
Experience Games. Houdini's Escape Room Experience Owner / Venue
Owner does not warrant the reliability, accuracy, completeness,
current or error-free of the product, content and materials
included, used or deployed on the Site. If a product, content or
material is not as described, you have expressly waived the right
to claim any damages and/or losses including but not limited to
direct, indirect, incidental, punitive, and consequential damages
derive from such use or reliance of the description of the product,
content or material.
(2) All items including but not limited to your
personal belongings, stuff, object, luggage, baggage, watches,
wallet, item and/or property, shall be kept by you at your sole
risk. In any event, Houdini's Escape Room Experience Owner / Venue
Owner including the employee or agent shall not be held liable or
responsible for any loss of your personal belongings, stuff,
object, luggage, baggage, watches, wallet, item and/or property,
either within the Site or outside of Site. The risk of loss for
your personal belongings, stuff, object, luggage, baggage, watches,
wallet, item and/or property shall be borne by you upon entrance on
the Site or engagement with the Houdini's Escape Room Experience
Business.
(3) To the fullest extend permissible by
applicable law; Houdini's Escape Room Experience Owner / Venue
Owner including the employee or agent shall not be responsible for
any risk, hazard, danger, security, thread, safety and/or
protection for Houdini's Escape Room Experience Game. You shall be
solely responsible, answerable, accountable for your personal
safety, security, body condition, disease transmission, pregnancy,
health condition, while you participate, join, enter, use, play
and/or access to Houdini's Escape Room Experience Games. Houdini's
Escape Room Experience Owner / Venue Owner hereby expressly warn,
caution, advise, inform and/or notify that the Houdini's Escape
Room Experience Game may be dangerous, hazardous, risky, and
unsafe, insecure to you and you shall be duly informed, notified
and understand the underlying danger, risk, hazard of the Houdini's
Escape Room Experience Game and shall further confirmed, ensure and
guard against your body condition and personal safety for the
Houdini's Escape Room Experience Game.
(4) You undertake to behave, conduct, perform,
carry out, execute, achieve and complete the Houdini's Escape Room
Experience Game in accordance to the instruction, command and rules
specified by Houdini's Escape Room Experience Owner / Venue Owner
failing which Houdini's Escape Room Experience Owner / Venue Owner
including the employee or agent shall have the right and power to
decline or refuse your entry to the Site.
(5) You shall not be allowed to record, capture or
snap any photograph, video, film, tape, audio recording whatsoever
before, during and after the Houdini's Escape Room Experience Games
save and except with the explicit permission of Houdini's Escape
Room Experience Owner / Venue Owner. If such recording activity is
found within the Site, Houdini's Escape Room Experience Owner /
Venue Owner including the employee or agent shall reserve the
power, authority and consent expressly granted by you to delete,
remove or transfer such recording to any device, media or hardware
owned by Houdini's Escape Room Experience Owner or Venue Owner, the
copyright of such recordings will be deemed automatically granted
by you to Houdini's Escape Room Experience Owner or Venue
Owner.
(6) You undertake not to carry or bring any
dangerous, harmful or hazardous object into the Site including but
not limited to sharp object, explosive items, weapon or item deemed
to be dangerous or harmful to other visitors on the Site. In the
event if such item or object is found, Houdini's Escape Room
Experience Owner / Venue Owner including the employee or agent
shall have the power, authority and consent expressly granted by
you to remove and confiscate such item or object and further
decline or refuse your entry to the Site.
(7) You shall not enter the Site under the
influence of drugs or intoxicated, failing which Houdini's Escape
Room Experience Owner / Venue Owner including the employee or agent
shall reserve all rights and power to decline or refuse your entry
to the Site. If you are found to be under such influence, Houdini's
Escape Room Experience Owner / Venue Owner including the employee
or agent shall have the power, authority and consent expressly
granted by you to remove and confiscate such alcohol, drug or
liquor without any compensation, remedy or damages and shall
reserves all rights and authority to take the necessary legal
action to ensure reputation of Houdini's Escape Room Experience
business remain intact and guard against any risk or harm towards
the Houdini's Escape Room Experience business. All losses, damages
or legal costs derive from such incident shall be solely borne by
you.
(8) You shall be responsible to wear the proper
and suitable attire including but not limited to footwear and
clothing before the commencement of the Houdini's Escape Room
Experience Game.
(9) The website is owned and operated by
Houdini's Escape Room Experience Ltd. The company holds the right
to amend or vary these Terms and conditions including any of the
contents of the website from time to time at its sole discretion
without prior notice. The hereinafter terms apply to the use by any
visitor of the Houdini's Escape Room Experience Website and should
be read carefully before any use:
(10a) Houdini's Escape Room Experience does its
best to supply you with the most current and accurate information
on its website.
(10b) The Houdini's Escape Room Experience website
is for your personal and non-commercial use. You may not modify,
copy, distribute, transmit, display, perform, reproduce, publish,
license, create derivative works from, transfer or sell any
information obtained from this website.
(10c) You are not permitted to link to or use all
or any part of the Houdini's Escape Room Experience Experience's
website for any purpose which is fraudulent, unlawful, defamatory,
harmful, obscene or objectionable.
(10d) You accept that the Internet is not fully
secure. Houdini's Escape Room Experience will take all appropriate
steps to protect the security of any payment card information
though Houdini's Escape Room Experience shall not be liable for any
damage that you may suffer as a result of the loss of
confidentiality of any such information.
(10e) Houdini's Escape Room Experience shall not
be liable to any person for any direct or indirect, consequential
or incidental damages, including (without limitation) lost profits
or revenues, loss of opportunity, costs of replacement goods or
services, loss or damage to data or business interruption, arising
out of any use of the website.
(11) Nothing in these terms and conditions is
intended to affect your statutory rights.
(12) The game is designed for a team of 2-6 people
per room.
(13) The trademarks and logos displayed on the
website are the property of Houdini's Escape Room Experience. You
are not permitted to use these without the prior written permission
of Houdini's Escape Room Experience and you accept that any such
use may constitute an infringement of the relevant proprietor's
rights.
(14) These terms and conditions and any contract
concluded incorporating these terms and conditions shall be
governed by English law and all disputes shall be submitted to the
exclusive jurisdiction of the English courts.
(15) Nothing contained in any contract is intended
to be enforceable pursuant to the contracts (Rights of Third
Parties) Act 1999 by any third party.
(16) All the terms of any contract are included or
assigned to within these terms and conditions.
(17) Houdini's Escape Room Experience Experience's
website may contain hyperlinks to third party websites. The
operation of those websites is out of Houdini's Escape Room
Experience Experience's control and you use them at your own
risk.
(18) Houdini's Escape Room Experience collects and
stores your personal details without disclosing it to any 3rd party
and is dedicated to ensure that the privacy of your personal
information is protected.
(19) Houdini's Escape Room Experience recommends
teams to arrive 15 minutes before the game starts. The 60-minute
timer will start running as per the allocated time schedule.
(20) Due to the nature of the game no recordings
can be taken inside the room.
(21) Houdini's Escape Room Experience Ltd expects
all visitors not to disclose any details of the game directly or
indirectly to the public.
(22) Houdini's Escape Room Experience Ltd may
contact you from time to time with offers and promotions via email
or phone.
(23) Houdini's Escape Room Experience Ltd is
entitled to charge the guests for any damage, which is intentional
or caused by the misuse of items.
(24) While you are at our premises, you must
ensure to conform to our codes and regulations, adopt proper
standards of behaviour, and cooperate with our employees having
security responsibilities.
(25) Houdini's Escape Room Experience Ltd doesn't
tolerate any kind of bullying or harassment towards its
employees.
(26) Only person(s) who are at least 18 years of
age are permitted to book a Game.
(27) It is your responsibility to check that any
Games issued to you are accurate.
(28) If you wish to transfer your Game(s) into
someone else's name, you must contact Houdini's Escape Room
Experience Ltd by either email or telephone at least six hours
before the start of the game. Houdini's Escape Room Experience Ltd
may refuse this facility.
(29) Games may not be transferred or resold for
commercial purposes or at a premium. If a Game is transferred or
resold in breach of this condition, the bearer of the Game or the
person claiming the right to attend the event will be refused
admission to the game.
(30) You are entirely responsible for entering
your details correctly on the Online Booking Form. By submitting an
Online Booking Form, you warrant to Houdini's Escape Room
Experience Ltd that all details supplied by you are true and
accurate.
(31) You receive the confirmation of your booking
via email only. Houdini's Escape Room Experience Ltd does not send
confirmation via post or text message.
(32) Online bookings can only be made up to 3
months in advance, exceptions may happen if contacting Houdini's
Escape Room Experience via email or phone.
(33) A booking becomes a no-show and entry will be
declined if the team is late 15 minutes or more. In such a
situation, the money is not refundable and the booking is not
changeable.
(34) The price (excluding VAT) of a game is stated
on the Houdini's Escape Room Experience website of the Booking
section.
(35) The price is set according to number of
people in a room (maximum 6 persons) and to the timing of the
week.
