How do I download the App?
Visit the Apple App Store or the Google Play Store to download the App.
How do I collect points?
You can earn points when you make a booking via the Tenpin Website or Rewards App.
How do I redeem points?
When your points balance reaches the level required for the voucher you want, simply exchange your points for money off vouchers that can be used to pay for goods and products purchased through the Rewards App.
What are Augmented Reality (AR) characters?
Our AR characters can only be seen through the lens of a phone, you can even take photos with them. Just follow the treasure trail and find the markers to reveal one of the characters.
Do I have to book an activity to earn points?
No, you can continue to earn points in the App with our daily Spin the Wheel game.
Will I get points if I book when I arrive at my local centre?
Unfortunately you will not earn points if you book in centre, so make sure you book on our website or through the App.
How long do my points remain valid?
Your points are valid for 365 days.
How long do my vouchers remain valid?
Once you redeem your points for a voucher, it will remain valid for 365 days.