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Frequently asked questions

Each Tenpin centre is different, so take a look at our location page to find your nearest centre and look at their opening and closing times.

We serve lots of tasty food and refreshing drinks on our menu - take a look at the food menu to see what you fancy.

To see our allergen information click here. But remember, we can't guarantee that any of our food products are free from nuts, seeds or other allergens. If you have any special dietary requirements you're welcome to bring your own home-prepared food.

Absolutely.  We have adapted our birthday celebrations to be focused exclusively for people within the same social bubble.  To keep everyone save in our centres, we are offering a new Family Birthday party bowling experience.  To find out more about the package, click here.

Unfortunately, we are only able to accommodate groups for up to 6 players at the moment.  This restriction has been put in place to help reduce the spread of COVID-19 and keep everyone safe when visiting our centres.  There are plenty of ways to book and if you enter your desired day and the number of games you want to play in the QUICK BOOK the website will show you the best deals on offer.

Anyone aged 16 and under is classed as a junior at Tenpin.

Due to social distancing measures, we are currently operating every other lane, giving you more than enough space to remain a safe distance apart.  You can still play with up to 6 people per lane, but please ensure everyone in your group is contained within their social bubble. 

Take a look at our bowling tips for some handy ideas on what makes a great bowler.

Every game of bowling is made up of 10 frames. In each frame, the players get two balls, unless you knock all the pins down (that's a strike!) on your first ball.

Take a look at our locations page to find the Tenpin centre nearest to you.

All our centres have their own page - find your nearest centre then take a look at its page to see an interactive map that you can use to get directions to the centre.

All Tenpin centres provide all shoe sizes for bowling, and shoe hire is included in your game price, so you don't have to worry about that. If you want to bowl in your own shoes, we allow that too!

We do! But not the paper versions.  Tesco Clubcard Activity Codes can be used as full or part payment at all our centres, and can be used towards our standard bowling tariff. Just remember, if the voucher value is more than the total due change can't be given.  Tesco Activity Codes can't be used in conjunction with any other offer.  You must exchange your Tesco tokens online to Activity Codes to use them within Tenpin.  Visit the Tesco website for more information here.

Take a look at the deals section to see all prices and discounts.

All laser tag players must be over 4ft and for groups under 16 a responsible person over the age of 18 must be present.

We love to hear from you - if you've got something to say about Tenpin, good or bad (we hope it's good!) you can contact us using our online feedback form.

Some of our centres have Sky Sports and this will be listed on the centre's individual page. Centres with Sky Sports will usually show major sporting events like the World Cup and league matches.

Just give us a call on 0333 005 0221 and we'll get you sorted. Our lines are open 7 days a week, between 9am - 10pm. Calls cost 13p per minute, plus your phone company’s access charge.

We don't take telephone bookings directly from our centres, however, you can call our dedicated booking line on 0871 222 36 75. Our lines are open 7 days a week, between 9am - 10pm. Calls cost 13p per minute, plus your phone company’s access charge. Please note that a £1.95 booking fee applies to all telephone bookings, however, we charge no booking fee when you book online.

Yes, we do. Gift vouchers are available from our centres and are sold in £5 and £10 amounts. To read more click here.

Please be aware that due to government guidelines all customers must wear a face covering while at Tenpin, expect under 11s and unless you’re are eating or drinking. Thank you for your cooperation.