FREQUENTLY ASKED QUESTIONS


What time do you open and close?

Each Tenpin centre is different, so take a look at our locations page to find your nearest centre and look at their opening and closing times.


What food and drink is available?

We serve lots of tasty food and refreshing drinks at our Beach Road Café - take a look at the online menu to see what you fancy.


I'm allergic! What's in the food?

To see what's in our food, download this breakdown. But remember, we can't guarantee that any of our food products are free from nuts, seeds or other allergens. If you have any special dietary requirements you're welcome to bring your own home-prepared food.


Do you hold children's birthday parties?
We do indeed! Tenpin is perfect for celebrating birthdays - take a look at our children's party packages to find out more or call 0871 222 36 75 to chat to our expert party planners. Our lines are open 7 days a week, between 9am - 10pm. Calls cost 10p per min plus network extras.


How do I book for a party or large group?
Give us a call on 0871 222 36 75 to chat to the friendly Tenpin booking team. Our lines are open 7 days a week, between 9am - 10pm. Calls cost 10p per min plus network extras.


What's the age of a junior?
Anyone aged 16 and under is classed as a junior at Tenpin.


How many people can you fit on a lane?
For the ultimate bowling experience and to give your game a real sense of competition, we recommend six people per lane. But of course, you can have just as much fun with two or three people!


How do I play a game of bowling?
Take a look at our bowling tips page for some handy ideas on what makes a great bowler.


How many turns do I get?
Every game of bowling is made up of 10 frames. In each frame, the players get two balls, unless you knock all the pins down (that's a strike!) on your first ball.


Which is my nearest centre?

Take a look at our locations page to find the Tenpin centre nearest to you.


Where can I find directions to my nearest centre?
All our centres have their own page - find your nearest centre then take a look at its page to see an interactive map that you can use to get directions to the centre.


What shoe sizes are available?

All Tenpin centres provide all shoes sizes for bowling, and shoe hire is included in your game price, so you don't have to worry about that.


Do you accept Tesco Clubcard vouchers?

We do! Tesco Clubcard vouchers can be used as full or part payment at all our centres, and can be used towards our standard bowling tariff. Just remember, if the voucher value is more than the total due change can't be given, and Tesco vouchers can't be used in conjunction with any other offer.


What discounts do you offer during the week?
Take a look at our offers section to see all prices and discounts.


What are the height restrictions for Quasar/Laser?
All Quasar/Laser players must be over 4ft and for groups under 16 a responsible person over the age of 18 must be present.


How can I give feedback or make a complaint?

We love to hear from you - if you've got something to say about Tenpin, good or bad (we hope it's good!) you can contact us using our online feedback form.


Do you have Sky Sports?
Some of our centres have Sky Sports and this will be listed on the centre's individual page. Centres with Sky Sports will usually show major sporting events like the World Cup and league matches.


How do I change the time of a booking I've made online?

Just give us a call on 0871 222 36 75 and we'll get you sorted. Our lines are open 7 days a week, between 9am - 10pm. Calls cost 10p per min plus network extras.


How do I book directly with my local Tenpin, rather than online?

We don't take telephone bookings directly from our centres, however you can call our dedicated booking line on 0871 222 36 75. Our lines are open 7 days a week, between 9am - 10pm. Calls cost 10p per min plus network extras.  Please note that a £1.95 booking fee applies to all telephone bookings, however we charge no booking fee when you book online.


Do you sell gift vouchers?

Yes we do. Gift vouchers are available from our centres and are sold in £5 and £10 amounts. You can also buy gift vouchers online.

Book Online

FIND YOUR NEAREST BOWL

SEARCH BY POSTCODE

GET THE LATEST

Don’t miss out on the latest offers, deals and news from Tenpin – sign up to our email newsletter and we’ll keep you in the loop.

FOLLOW US

Find us on Facebook Follow us on Twitter Subscribe to our YouTube
You are using an outdated browser
For a better experience using this site, please upgrade to a modern web browser.

Our website uses cookies so that you can book online and we can provide a better service. Continue to use the site as normal if you're happy with this, or find out how to manage cookies.

X