In line with government guidelines, the wearing of face coverings is mandatory in all of our centres, unless you are eating, drinking, medically exempt, or under 11 years of age.

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Family Having Fun Tenpin Arcade 2

Your Safety FAQs Wales

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The game is officially on! Whether it’s a Birthday party, social night out, or family get together, our entertainment centres are bursting with epic activities and every measure has been taken to ensure Covid safety.

 

Welsh Government Guidelines

We can now take bookings for up to 30 people.

We will have the NHS and Tenpin Track & Trace QR codes, displayed at our front entrances should you wish to use them. However this will not be enforced, it will be each individual’s choice.

For the safety of yourself and our team we would advise that all guests wear a face mask, unless under 11, medically exempt, or whilst eating and drinking at a table.

Please arrive 15 minutes prior to your scheduled booking time to help us adhere to Covid checks and safety policies.

It will remain compulsory for our team members to continue wearing face masks for both their own safety and yours.

We have been closely listening to advice from the Government and are strictly adhering to all social distancing guidelines. Social distancing measures have been relaxed but please use your best judgment.

Each venue will have a Sanitisation station at the entrance into our centres. There will also be a sanitisation station located at the bar ordering servery and at the toilet area.

Yes they will, we have installed protective screens at all till points and between each bowling lane seating area to continue to ensure the safety of you and our teams.

Yes, we will continue to use our food and drink ordering app to make it even easier to purchase our delicious food and drink. Table service is not mandatory but we encourage you to continue to use the app. Should you need assistance please ask a member of the Tenpin team.

All cues, balls, and other high hand contact items will be cleaned at the start of each day and regularly cleaned throughout the day. If you ever want anything cleaned please ask our team members who will be happy to help.

To remain as contact-free as possible, we would prefer all transactions to be cashless. We have increased our contactless limit to £45. You can order and pay for food and drink through our convenient App.

All of our bowling balls, consoles and aspects of our lane area will be sanitised by our teams prior to opening each day. Each of these lane areas will be sanitised after every customer has finished their game/s prior to a new customer going onto that lane.

For the safety of all our customers and team, we must advise that should you not be feeling well or have recently been exposed to anyone who has shown symptoms of COVID-19, to not visit our bowling alleys.  If you are unfortunately feeling unwell, we wish you a speedy recovery.