FAQ's

Frequently Asked Questions

  • What are your opening and closing times?
    Please visit your local centre's page for their opening and closing times. Click here
  • What food and drink is available?
    Our centres offer a wide variety of food and drink, please click here to see our food and drink menus.
  • Do you hold children's birthday parties?
    Yes, please click here  to find out more about the party packages Tenpin offer or ring 0871 873 3150 to make a booking.
  • How do I book a party package or a large grou p booking?
    Call 0871 873 3150 to book for large parties, or click here for more information.
  • What is the age of a junior?
    A junior is anyone aged 16 and under.
  • How many people can you fit on a lane?
    For the ultimte experience we recommend 6 people per lane.
  • How do I play a game of bowling?
    For tips on how to play bowling, the rules and how to score please click here  
  • How many turn's do I get?
    Each game is made up of 10 frames with each player getting 2 balls per frame, unless you knock all the pins down with the first ball.
  • Which centre is nearest to me?
    To find your nearest centre please click here
  • How do I find directions to my nearest centre?
    Please visit your local centres page, by clicking here , and then click on how to find us and there will be a downloadable map for you to print off with directions.
  • What shoe sizes are available?
    Our centres provide all shoe sizes for bowling. Shoe hire is included in the price.
  • Do you accept Tesco clubcard vouchers?
  • We accept Tesco vouchers in all of our sites and can be accepted as full or part payment towards bowling, birthday and party packages. If the voucher value exceeds the total due, change will not be given. Tesco vouchers can not be used in conjunction with any other offer.
  • What discounts do you offer during the week?
    All prices and discounts are listed under tariffs within each centres section. Please click here  to find your local centre.
  • Quasar enquiries
    For more information on Quasar please click here
  • What are the height restrictions for Quasar?
    Players must be over 4ft and for groups under the age of 16 a responsible person over the age of 18 must be present.
  • How can I make a complaint?
    If you have a complaint about Tenpin, please contact feedback@tenpinltd.co.uk
  • Do you have Sky Sports?
    Some of our centres have Sky Sports and this will be listed under each centre's page . These centres will normally show major sporting events such as the World Cup.
  • How do I change the time of my booking I have made on-line?
    Please ring 0871 873 3150 for assistance in changing your time of booking.
  • How do I book directly with the centre and not on-line?
    Please ring 0871 873 3150 to make your booking.
  • Do you sell gift vouchers?
    Yes, gift vouchers are available from every Tenpin site and are sold in £5 and £10 amounts.